Prevent Problems That You Can’t Afford To Have.
Many businesses wait until something stops working before calling in an IT company to fix their network problems. Although this may save money in the short term, it can cost a lot more money in the long term.
A Plan for Every Business
Whether you’ve purchased one of our Technology Solutions, or you want to outsource your technology management, we provide comprehensive Maintenance Plans that are designed to fit your budget. We offer fixed priced, on-demand support or pay-as-you-go plans to minimize your costs, providing enterprise-level network support for small and medium sized businesses. All of our Maintenance Plans begin with a free on-site consultation
Telephone Technical Support
Our Helpdesk is staffed by the same engineers that conduct our free consultations, so you benefit from their invaluable experience every time you call. Our qualified and friendly engineers will resolve your problems quickly and efficiently.
Our engineer will conduct on-site problem diagnosis and resolution of all desktop, laptop, workstation, peripheral hardware, software installation, configuration, upgrades, virus removal, and computer cleaning.
Server and Network Maintenance
This plan includes on-site problem diagnosis and resolution of all desktop, laptop, workstation, server, network devices and peripheral hardware, software installation, configuration, upgrades, and virus removal.
Custom Maintenance Plans
With ever-changing business requirements, prepackaged maintenance plans may not always work for every business. If one of our plans does not meet your needs, we can work with you to create one that does. A Fusion Connex Custom Maintenance Plan allows you to choose exactly the type of computer and networking support you require.
As your technology partner, Fusion Connex provides training for the solutions we sell. We believe the best way to maximize the power of technology is to maximize the knowledge of the people using it. Once your solution is installed, our engineers provide you with the training you require to use and maintain the solution and to keep things running smoothly and efficiently.We can also customize group training sessions that keep your staff on top of the latest developments in network and software technology.
Contact us today to learn more about the maintenance and training opportunities available, and how our comprehensive services can help your organization get more out of your IT solution investment.